Terms of Service
- Vendor & Contractual Partner
- Scope of Validity & Object of the Contract
- Conclusion of Contract
- Prices, Shipping Costs, Payment, Retention of Title
- Transport Damage
- Warranty, Guarantee, Installation Instructions
- Mandatory Inspection
- Consumer Arbitration
- Data Protection
- Applicable Law, Contract Text & Place of Jurisdiction
SECTION 1 – VENDOR & CONTRACTUAL PARTNER
The provider and thus also your contractual partner are we, the
EV DOC GmbH
Gehsener Str. 80
Managing Director: Tobias Petric
Commercial register: HRB 222110 B, Berlin-Charlottenburg District Court
Sales tax ID: DE335594480
SECTION 2 – SCOPE OF VALIDITY & OBJECT OF THE CONTRACT
Our general terms of service (short: "TOS") apply to all orders placed via our shop www.ev-doc.de/en and govern the resulting business relationship between the customer (hereinafter: "You") and EVDOC (hereinafter: "We"). Only the current version at the time of the order shall be valid. It can be viewed at any time in English at https://ev-doc.de/en/policies/terms-of-service.
SECTION 3 – CONCLUSION OF CONTRACT
The products offered on EVDOC do not constitute a binding offer. Rather, our store is to be understood as a digital catalog. You can select products from our assortment and collect them via the shopping cart button "Add to cart" in a so-called order system shopping cart. Only when you place an order do you make a binding contractual offer to us. This is done by clicking on" Buy now“ at the end of the ordering process. The conditions displayed when placing the order apply. Subsequently, we will send you an order confirmation by email, with which the purchase contract is concluded.
SECTION 4 – PRICES, SHIPPING COSTS, PAYMENT, RETENTION OF TITLE
The listed price on all products offered on EVDOC as well as their packaging includes the current statutory value added tax.
Only shipping costs are additional. These can either be viewed under shipping or calculated directly in the shopping cart based on the products and the respective delivery address. Please note that any import duties in your country are not controlled or collected by us and are therefore not included in the shipping costs.
You can choose between the following payment methods:
- Apple Pay, Google Pay, Shop Pay,
- Credit card (VISA, MasterCard, American Express),
- Klarna Sofortüberweisung, eps transfer, Bancontact, iDEAL.
Until full payment, the delivered goods remain our property.
SECTION 5 – DELIVERY
After the acceptance of the order on our part, the goods ordered by you are immediately shipped to the delivery address specified by you.
If we are unable to ship your order due to the fault of a third party, we are entitled to cancel the contract. In this case, we will inform you immediately and reimburse you for all services rendered by you.
The same applies to unforeseeable events such as natural disasters.
SECTION 6 – TRANSPORT DAMAGE
Our goods are delivered by parcel service providers. If you notice visible damage to the packaging when you receive the shipment, you can have this documented directly with the help of the delivery company. Alternatively, you can refuse acceptance, whereupon the shipment will be returned to us. In any case, however, we expressly ask you to inform us immediately about possible damage, so that we can support you as quickly as possible in the matter and assert any claims with the executing parcel service provider.
Please note that the above provisions do not limit your legal rights, but are a request on our part to facilitate our handling of transport damage.
SECTION 7 – WARRANTY, GUARANTEE, INSTALLATION NOTE
For the products offered on EVDOC the legal warranty of 2 years applies.
In case of obvious defects, we ask you to notify us immediately after receipt of the goods in writing, so that we can react as soon as possible.
If there is a warranty case, you have the choice between repairing the product or a replacement delivery. However, if one of these options causes disproportionately high costs, we reserve the right to cancel it. We will inform you of this in a timely manner.
A guarantee exists with the goods delivered by us only if this was expressly given in the article description to the respective article.
We point out that the installation of car parts and accessories must be done professionally. EVDOC does not give any advice, so you are responsible to order the right part for your vehicle to avoid the expiration of the operating license. Without operating license or approval according to the StVZO, motor vehicles may not be driven and used within the scope of the StVZO.
SECTION 8 – LIABILITY
The statutory liability law applies.
SECTION 9 – MANDATORY INSPECTION
At EVDOC we handle all orders with the utmost care. Nevertheless, in individual cases wrong deliveries may occur. Therefore, you are obliged to compare the spare parts supplied by us with the original part in terms of part number, dimensions and/or connections before installation. If you have doubts about the accuracy of fit, we ask you to contact us before installation. This is the only way we can check whether the spare part you have purchased is a perfect fit.
Your statutory warranty claims remain unaffected.
SECTION 10 – CONSUMER ARBITRATION
The European Commission provides a platform for online dispute resolution (short: ODR). You can find it here: http://ec.europa.eu/consumers/odr.
We do not participate in dispute resolution proceedings before a consumer arbitration board.
SECTION 11 – DATA PROTECTION
We process your personal data for a specific purpose and in accordance with the legal provisions of the GDPR and the BDSG.
SECTION 12 – APPLICABLE LAW, CONTRACT TEXT & PLACE OF JURISDICTION
This contract is governed by German law, excluding the UN Convention on Contracts for the International Sale of Goods. However, this choice only applies to you if generally applicable conditions in the area of buyer protection are not violated in the country in which you have your primary residence.
We do not store the text of the contract. However, you can view and print our terms and conditions at any time in our online shop.
For any disputes in connection with this contract, the place of jurisdiction is Berlin, as far as you act as an entrepreneur in the sense of § 14 BGB.