Cancellation policy

Wear parts in the subscription & service packages

 

If you order a product as a subscription, you will receive a reminder email with a voluntary payment link. Products with the same maintenance interval are bundled into one subscription.

Meanwhile, your payment details are kept safe and you only have to complete the order if you want to. In this case you will be taken directly to the checkout in our shop.

Your subscription will continue automatically for you. If you no longer wish to receive reminder emails for the upcoming exchange, you can unsubscribe.

If you wish to cancel or adjust your subscription, you can do so at any time. Simply call your personal account in your user account or via the link in the e-mail subscription area on. There you can manage and adjust your service package.

For more details on returns and refunds, read our Right of withdrawal through.